The MCI approach is marked by our commitment to excellence and a culture of care.
Our medical courier service allows you to customize even your most sensitive pick up and deliveries with our flexible technology and experienced management team.
MCI is on call for priority deliveries, 24/7. Specimens transported via our STAT service are handled by experienced medical delivery professionals who are always available to provide service when pick-ups are scheduled on short notice.
Leverage our vast network of established route infrastructure for cost reduction on regularly scheduled pickups and drop-offs. MCI continually audits and optimizes routes so that we can guarantee efficiency and reliable, on-time deliveries every day.
The Medical Couriers Alliance is a network of experienced, vetted healthcare delivery professionals throughout the US operating under the umbrella of our technology. Our proprietary software provides our clients with a real time view of all service activity and the location, disposition and on-time status of all shipments.
For the most sensitive shipments, MCI offers a range of temperature controlled delivery services. Our Cold Chain Specialists are available to provide recommendations regarding the latest PCM and phase-change technology, reusable and single-use packaging, and an array of data logging solutions.
Air Ops solutions are generated and monitored by our team of specialists that are actively reviewing pickups, deliveries, recoveries, and flight delays. Our IAC Authority allows us to tender shipments to utilize both commercial and cargo aircraft. Our private nightly air charter provides our clients with flexible solution throughout the state of California, offering later pickup times and earlier deliveries.
Our HALO, (High Acuity Logistics Operations) Center team is focused on hyper-sensitive shipments with very specific requirements related to temperature control, tracking, service protocols and/or time sensitivity.
This specialized team takes a ‘Control Tower Approach’ to monitoring the complete life cycle of your critical shipments, using our proprietary tracking tools to anticipate and address potential issues before they become a problem.
We provide independent labs, hospital groups, long-term care pharmacies, and universities throughout the United States with valuable medical delivery solutions — that’s why our average customer relationship is 12 years old.
Our meticulous attention to detail and leading-edge protocol compliance allows us to serve the largest independent laboratories in the country, along with smaller regional and local labs.
We design flexible, affordable, and efficient processes that allow us to bring our reliable medical courier service to our decades-old relationships with major independent hospitals and hospital systems.
We understand that it takes a higher degree of sensitivity to deliver to residents’ communities, so we infuse CARE into everything we do for our Long Term Care clients and the residents at their care communities.
Our efficient reporting dashboards and customizable pickup scheduling allows us to offer affordable and efficient medical courier services to teaching labs and healthcare centers at major universities coast to coast.
Our custom tailored dashboards provide real time visibility into your service details. They provide built-in transparency so that we can work together on continuous improvement of your delivery program.
Clients have access to two customized dashboards.
The Performance Dashboard offers current and historical operational execution so you can see effectiveness and efficiency at a glance.
Our Compliance Dashboard gives you a breakdown of the issues that arise during individual deliveries and in the larger program so we can pinpoint how to improve our medical delivery services.
Get in touch to see how easy it is to partner with us today.
