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Preventing human error means training our drivers to follow the same strict protocols found in labs and hospitals. We walk them through 40+ hours of medical courier training before they get behind the wheel.

C.A.R.E. Training

Every driver receives C.A.R.E. Training (Compassionate And Respectful Employees) to help convey the human consequence of their work and connect them to every patient’s story.

8 Point Driver Checklist

Our everyday checklist helps drivers confidently represent your brand in the field. From clean cars to ironed shirts, we know every detail matters in keeping your client relationships strong.

"mci takes this job personally."

They understand how important this job is. They understand it's down to the patient. Their really quick follow-up speaks volumes to me.

—Happy MCI Customer

EXPECT THE SAME SERVICE NATIONWIDE

We service labs, clinics, and hospitals, and hold our partners accountable with protocols that deliver the same standard of service from Vegas to Virginia.

Click the map to see where we can serve you around your state and around the country.

    
      AL
      AK
      AZ
      AR
      CA
      CO
      CT
      DE
      FL
      GA
      HI
      ID
      IL
      IN
      IA
      KS
      KY
      LA
      ME
      MD
      MA
      MI
      MN
      MS
      MO
      MT
      NE
      NV
      NH
      NJ
      NM
      NY
      NC
      ND
      OH
      OK
      OR
      PA
      RI
      SC
      SD
      TN
      TX
      UT
      VT
      VA
      WA
      WV
      WI
      WY
    
  CA - 5 Million Miles / Year
LA - 10K Stops / Year
WI - 10 Routes
664,000 Specimens Moved in the
 Pacific Northwest Every Year
WY - 87,700 Miles Driven / Year
CO - Routes through the highest
 vehicular tunnel in the world
Proud to cover the Chicagoland area
MN - Our Newest Partner

        AL
        
    MONTGOMERY
BIRMINGHAM
Cities Served: Montgomery, Birmingham

        AK
        
        AZ
        
    PHOENIX
TUCSON
Cities Served: Phoenix, Tucson

        AR
        
        CA
        
    LOS ANGELES
SAN FRANCISCO
SACRAMENTO
REDDING
FRESNO
Cities Served: Los Angeles, San Francisco, Sacramento, Redding, Fresno

        CO
        
    COLORADO SPRINGS
DENVER
DURANGO
FORT COLLINS
GRAND JUNCTION
Cities Served: Colorado Springs, Denver, Durango, Fort Collins, Grand Junction

        CT
        
        DE
        
        FL
        
    TALLAHASSEE
ORLANDO
MIAMI
Cities Served: Tallahassee, Orlando, Miami

        GA
        
    ATLANTA
SAVANNAH
Cities Served: Atlanta, Savannah

        HI
        
        ID
        
    BOISE
POCATELLO
TWIN FALLS
Cities Served: Boise, Pocatello, Twin Falls

        IL
        
    SPRINGFIELD
CHICAGO
Cities Served: Chicago, Springfield

        IN
        
    INDIANAPOLIS
FORT WAYNE
Cities Served: Indianapolis, Fort Wayne

        IA
        
    DES MOINES
CEDAR RAPIDS
Cities Served: Des Moines, Cedar Rapids

        KS
        
        KY
        
    LOUISVILLE
LEXINGTON
Cities Served: Louisville, Lexington

        LA
        
    NEW ORLEANS
BATON ROUGE
LAFAYETTE
LAKE CHARLES
ALEXANDRIA
SHREVEPORT
Cities Served: New Orleans, Baton Rouge, Lafayette, Lake Charles, Alexandria, Shreveport

        ME
        
        MD
        
        MA
        
        MI
        
    LANSING
DETROIT
Cities Served: Lansing, Detroit

        MN
        
    MINNEAPOLIS
Cities Served: Minneapolis

        MS
        
    JACKSON
Cities Served: Jackson

        MO
        
        MT
        
    BILLINGS
HELENA
MILES CITY
Cities Served: Billings, Helena, Miles City

        NE
        
        NV
        
    LAS VEGAS
RENO
Cities Served: Las Vegas, Reno

        NH
        
        NJ
        
        NM
        
    ALBUQUERQUE
Cities Served: Albuquerque

        NY
        
        NC
        
    RALEIGH
CHARLOTTE
Cities Served: Raleigh, Charlotte

        ND
        
        OH
        
    COLUMBUS
CINCINNATI
CLEVELAND
Cities Served: Columbus, Cincinnati, Cleveland

        OK
        
    OKLAHOMA CITY
TULSA
Cities Served: Oklahoma City, Tulsa

        OR
        
    BEND
EUGENE
MEDFORD
PORTLAND
Cities Served: Bend, Eugene, Medford, Portland

        PA
        
    PITTSBURGH
PHILADELPHIA
Cities Served: Pittsburgh, Philadelphia

        RI
        
        SC
        
        SD
        
        TN
        
        TX
        
    SAN ANTONIO
DALLAS
HOUSTON
Cities Served: San Antonio, Dallas, Houston

        UT
        
    SAINT GEORGE
SALT LAKE CITY
Cities Served: Saint George, Salt Lake City

        VT
        
        VA
        
        WA
        
    KENNEWICK
SPOKANE
SEATTLE
Cities Served: Kennewick, Spokane, Seattle

        WV
        
        WI
        
    MILWAUKEE
MADISON
Cities Served: Madison, Milwaukee

        WY
        
    CHEYENNE
LARAMIE
ROCK SPRINGS
Cities Served: Cheyenne, Laramie, Rock Springs

Request a pick up

Need our presence in an area that's not represented? Get in touch to see how easy it is to partner with us today.

News from the Road

49 Years of Quality: Stories of the Earthquake, 9/11, Other Disasters, and How We Got Past Them

After nearly 50 years of service, we’ve seen a lot: earthquakes, terrorist attacks, wildfires, and other natural disasters that challenged our employees and our infrastructure. These are the stories behind why we have disaster readiness built-in.

How Health Care for Healthcare Industry Employees Impacts Patient Care

It’s no surprise that when you feel good, you are more ready and often more willing to give time and attention to work. So what does this mean to the healthcare industry? How does providing health care for healthcare employees affect patient care?

Medical Tag Team: What it Means to Represent Clients in the Field

Our drivers see our client’s clients more than they do. So we know how important it is they represent our clients well. We constantly ask ourselves how we can make this tag team seamless so our drivers function as an extension of our client’s brand in the field. Here’s what rises to the top.

We use and provide you with cutting-edge technology because we know great communication matters to patient care.

Featured

BIRD'S EYE VIEW

Cloud-enabled trackers on our entire fleet show us where our drivers are at all times and predict vehicle and traffic problems before they happen.

TRACKING APP

Electronic delivery verification, barcoding, and the ability to create special delivery notes allow our drivers to track each specimen as if it were their own.

TRACKING CENTER

Near real-time specimen tracking tells you where your driver is at all times. For extra peace of mind, speak to a real live human in our dispatch center anytime.

DASHBOARD

Get an overview of your experience with real-time analytics, invoicing, and graphic data that put you in the driver’s seat with all stats in one place.

EXPECT THE SAME SERVICE NATIONWIDE

We service labs, clinics, and hospitals, and hold our partners accountable with protocols that deliver the same standard of service from Vegas to Virginia.

TECH TOOLS PUT YOU IN CONTROL

We use and provide you with cutting-edge technology because we know great communication matters to patient care.

Find out how easy it is to partner with us today.