Preventing human error means training our drivers to follow the same strict protocols found in labs and hospitals. We walk them through 40+ hours of medical courier training before they get behind the wheel.
Every driver receives C.A.R.E. Training (Compassionate And Respectful Employees) to help convey the human consequence of their work and connect them to every patient’s story.
Our everyday checklist helps drivers confidently represent your brand in the field. From clean cars to ironed shirts, we know every detail matters in keeping your client relationships strong.
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Hazel Shahgholi From the nurses and doctors who collect the samples from patients to the labs who receive them, consistency, communication, and integrity is key when you’re looking for a...
Then and Now—50 Years of Patient Care In 1969, Frank Reiff saw an opportunity with the invention of the SMAC machine—a machine that automated specimen testing for the medical industry....
Cloud-enabled trackers on our entire fleet show us where our drivers are at all times and predict vehicle and traffic problems before they happen.
Electronic delivery verification, barcoding, and the ability to create special delivery notes allow our drivers to track each specimen as if it were their own.
Near real-time specimen tracking tells you where your driver is at all times. For extra peace of mind, speak to a real live human in our dispatch center anytime.
Get an overview of your experience with real-time analytics, invoicing, and graphic data that put you in the driver’s seat with all stats in one place.
